Train The Champion
The SuperFriend Train The Champion workshop is a follow on course for those who have attended Mental Health Connected and have a role in supporting or supervising team members. It is a six hour workshop for developing ‘workplace champions’ who can assist other staff in responding to members or employers who may have a mental health issue or be at risk of suicide. The program is tailored to assist staff in supporting team members and colleagues during and after interaction with those at risk.
In the Train The Champion workshop participants will learn how to:
- Assist other team members to identify common red flags and risk factors of suicidal behaviour;
- Be a role model in applying best practice approaches for communicating with members at risk of suicide;
- Learn where to refer staff/members to get help and simple and effective self-care techniques;
- Facilitate debriefing for team members dealing with distressed or suicidal callers.
Participants have individual time to refine their skills and build confidence as Mental Health Connected Champions. To complement their skills, participants receive a resource booklet with pointers and real case examples that can be used to facilitate learning and debriefing within their teams.
The workshop is facilitated by a qualified clinical psychologist and is supported by a guest speaker who has an experience of living with a mental illness. The workshop also includes case studies and role plays that replicate the types of enquiries managed by super fund call centres and claims staff.
The SuperFriend Train The Champion is free for participating SuperFriend industry superannuation funds, group life insurers and their administrator teams. Please note: A prerequisite for this course is the completion of the SuperFriend Mental Health Connected training.
Download a SuperFriend Train The Champion information sheet here, or if you would like to enquire about this training for your staff then please get in touch.
The SuperFriend Mental Health Connected training is proudly delivered by Remind Mental Health Training & Education.
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