Bushfire support resources
As bushfires continue to devastate our beautiful country, we extend our thoughts and deepest sympathies to all Australian people and communities who have been affected by the crisis.
As always, the Australian community has rallied together to extend support in any way they can. There are numerous people and services out there to help, whatever your situation is. Some are listed below.
Whether you’ve been directly or indirectly impacted by the bushfires, please look after yourself and others during this time and reach out if you notice signs that help is needed. We urge you to please contact 000 if life is in danger.
For 24/7 crisis support:
13 11 14
1300 22 4636
Additional support services can be found here.
Taking care of yourself and others
- Helping colleagues in hard times
- Taking care of yourself
- Looking after you
- Learn about preparing and recovering psychologically from bushfires with additional resources from the Australian Psychological Society.
Signs that someone might be struggling, and what to do
Have you noticed a change in a loved one or friend? It’s important to pay attention to cues that someone might be struggling, and reach out.
You may notice they are:
- displaying a lack of interest in things they would normally enjoy or be involved in; or
- showing signs of suicide ideation, which may include talking about feeling hopeless or seeing their activities or life as pointless.
They may also be:
- low in energy, tired and fatigued;
- having trouble sleeping or experiencing insomnia;
- struggling to concentrate on a task, remember things or make decisions;
- experiencing some physical pains such as headaches; or
- losing their appetite.
If you’ve noticed any of these changes, reach out, and if you are comfortable, ask if they are okay. There are lots of conversation support materials on the R U OK? website.
Please see your GP or psychologist if you need support, or call Lifeline.
Staying physically safe
Changes in air quality and pollution are happening across Australia as bushfire conditions evolve.
Check your region’s real-time air quality and consider your health and wellbeing if you are working near a bushfire-affected region, or if you have an underlying medical condition.
Workplaces must have measures in place to protect worker health and safety and manage risks. Read more on the Safe Work Australia website.
Financial hardship support
If you are experiencing financial hardship as a result of bushfires, there are services that can help.
- Emergency grants for Australians who have lost their homes
- Australian Banking Association (ABA) – Assistance package for communities impacted by natural disasters
- NSW Bushfires – Australian Government Disaster Recovery Payment
- Vic Emergency financial assistance
- Contact the Financial Services Council if you need help finding your insurance policy.
Where to donate
If you are in a position to provide monetary assistance, there are several community and stated-based organisations to donate to. Many emergency response organisations have requested monetary rather than food and clothing donations as this enables people to get exactly what they need.
Fire services in affected areas:
- NSW Rural Fire Service
- Country Fire Authority Victoria
- South Australian Country Fire Service
- Rural Fire Brigades Association QLD
You might also like to check with your employer to see if you can use your annual or volunteer leave to help in person.