Check-in with formal support

Taking that first step to seek support can be daunting, especially if you haven’t had experience with formal mental health support before. However, it is completely normal and important to seek support if you’re feeling overwhelmed by COVID-19, or during any difficult time for that matter.

There are many avenues for support available, including: 

1. Support through your employer

Your employer may have a number of resources, people and processes already in place to assist you, such as:  

  • Regular team check ins – Regular team check-ins can be a great way to connect, provide support and discuss how you are coping with your team.
  • Your People Leader – People Leaders are often a great source of support and assistance during difficult times, and may be able to point you in the direction of options available through your workplace.
  • HR team – Your Human Resources team can support you during difficult times and may be able to provide helpful resources and advice.  
  • Workplace EAP – Many workplaces have specialised Employee Assistance Programs (EAP) to connect you with professional, anonymous counselling services. 
2. External support services

There are a range of services available that you can access online or over the phone, or you can connect with a health professional such as your GP or a psychologist. Below are some services that may be helpful in your journey towards getting any support you need.

Mental health support services

Call: 13 11 14 

Text: 0477 13 11 14 (6pm – midnight)

Call: 1300 224 636

Webchat (3pm – midnight)

Call: 1800 184 527 

Webchat (3pm – midnight)

COVID-19 specific mental health services

Many reputable providers have made services available specifically
in response to COVID-19. These