Benchmarking the mental health of your organisation

08 November 2017

When it comes to workplace wellbeing – perception is reality. You can be doing all the right things but if your staff aren’t feeling the effects, it’s unlikely their wellbeing will be noticeably improved.  This is why surveys can be such a useful tool when it comes to assessing the wellbeing of your workplace and creating your wellbeing strategy.

The 38 characteristics that indicate that a workplace is mentally healthy (listed on page 6 and 7 of the report) cover four fundamental domains – Leadership, Connectedness, Policies & Practices and Capabilities & Culture. Many of these indicators are simple, everyday things that employers may not have considered to have an impact on mental health and wellbeing, such as ‘People greet each other in the morning, smile, make eye contact & say thank you’.

If you can answer these two questions about the 38 desired-state indicators, you can be assured that you have broadly considered the most important aspects of your workplace’s wellbeing conditions:
1) Are we doing these things? and
2) Do our employees feel as though we are doing these things?

The first question can be answered by using the characteristics as a checklist to inform your wellbeing strategy as they will help you to prioritise your areas of focus. The second can be answered by turning the characteristics into a survey that staff can complete to provide their perspective on whether the characteristics are present in your organisation. This will help you to understand which of the key domains and specific indicators require action in your workplace.

You may find it useful to use the results from your employee survey to benchmark your organisation against the national average detailed in this report.


This article was featured in our monthly e-Newsletter SuperFriend News which provides practical advice for employers to guide them in creating positive, cohesive and productive environments for all employees.