Celia joined the SuperFriend team in December 2017, bringing with her deep expertise in organisational culture and change, organisational development, and learning and customer experience functions.
Celia is known for her exceptional stakeholder relationship management, and positive influencing style working with a transparent and consultative communications style. She employs a customer centric design approach to change management and change initiatives and uses evidence-based tools from psychology and neuroscience to enable sustained change.
She has expertise in creating, delivering and managing people programs to increase individual, team and business performance measured through employee engagement and performance. With this expertise, she is able to help organisations maximise human potential, build emotional intelligence, and improve customer experiences.